Or "An item is missing from my shipment."
Click the "My Account / Order Status" link at the top left hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If your order displays your Package Tracking Numbers, check with the carrier to confirm that your packages were delivered. If all of the packages have been delivered and your item was missing from the order, use the "Contact Us" form and supply us with your order number and what item(s) are missing.